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The Ten Most Important Questions & Answers When Booking Entertainment

From the book “Booking Entertainment”
© 2002-2007 By Don Podolor, Founder of American Entertainment

Booking talent for an event is not easy and one can get taken badly if they don’t know what they are doing. Finding the right agent or promoter can be intimidating and sometimes a very costly experience. Here are some of the important critical questions that have to be answered.

1. What entertainment is right for my venue?

Before you can even begin to negotiate for the right act you need to ask some important questions. For example, what is the purpose of having entertainment for this event? Do you want to draw a lot of people or simply create some pizzazz? Do you need an act with name recognition, or simply a first rate entertainer? What are the ages of the audience and what do they like the best – country, rock, comedy, or themes like Caribbean, 50’s or 60’s or beach party. If Caribbean you can suggest Jimmy Buffett, for oldies, Temptations, Chubby Checker etc, and for beach parties, I manage one of the original Beach Boys so I suggest the California Girls, Sufaris, Frankie Avalon etc. Narrow your focus by answering these questions before you start looking for an act.

2. What is the most reliable way to find an act?

There are many different ways to book talent. There are major talent agencies, small ones, hundreds of sub-agents and event planners. The key is to find an individual at one of these places whom you can trust and who will deal with you honestly and effectively. It’s finding that right person for you that is the most important first step toward a successful event. The best thing to do is to ask other buyers for recommendations on who has done the best job for them. It is always important to check on the routing of groups because if they are coming to your area you can usually get a better deal.

3. How much do we have to pay for talent?

Entertainment is blind and I find that people who are looking for talent have no idea of what the talent should cost. This often leads to overpayment or an inability to get the level of attraction needed for the event. Obviously budgets dictate what kind of talent you can buy, but so often I talk to people who are trapped between a desire to have a big name and a budget that simply won’t get them one. This is where a good knowledgeable booker can help.

It is not fair that many of the agents think that Indian Casinos have all the money in the world and they charge them more than an act is worth. Many times I have had promoters calling me for one of my acts for an Indian casino and then I find out they sell them to the casino for as much as double using their contracts. Beware of the con man promoter. They usually have an impressive business name and tell the casino they can do better than anyone, but almost every time the casino will get taken. Also you must be aware of the scam that some of these promoters make the casino pay them a percentage. Why would the promoter try to get a cheaper price if he gets paid on the price of the act? I have never ever had a casino pay me a percentage for an act. the act pays. If I go through another agency to get an act we split a 10% commission (5% each.)
One time I sold a 50’s review to a promoter with three acts, a band, including air for $15,000. I found out they re-sold it to the casino for $30,000. This is not fair to the buyer. The best thing to do is to ask other buyers for recommendations on who has done the best job for them. If you are lucky enough to find an agent/promoter that does volume booking, like buying several dates at a time, you may save a lot of money. I do this all the time. An act may get $25,000 and if I get three or four dates, I can usually get them for about $17,500. I pass on the savings to my venues. The key to keeping an account is to save money and give good service. Nevertheless, you can find acts for a few hundred dollars to thousands of dollars depending on what you are looking for.

Make sure you are aware of the phony groups. if you book the Coasters, Platters, Drifters, Temptations etc., make sure you can have a photo copy of their trademark certification showing them as the name owner. So many of the scam promoters put together made up phony groups worth a few hundred dollars and sell them to the casinos for thousands of dollars. I have had promoters call me and try to sell me groups that I created and managed without them knowing it’s my group. Be aware!

4. What are the hidden costs or other expenses to anticipate?

Many acts want their transportation and accommodations paid when doing their dates. This is pretty standard. Be sure you ask about these costs right up front when you are first talking prices with your agent. There also can be substantial costs associated with staging, lighting, sound and other rider requirements.

5. How do we deal with the artist’s rider?

I feel like a specialist in riders as I have made up hundreds for my groups. First, get a copy of the rider early on, even before you finalize the deal. That way you won’t be surprised by various things the act wants you to provide for them. The best time to question these things is before you’ve committed to buy the artist and many of the items may still be open to negotiation and/or clarification. Next, don’t just assume the rider is set in stone, many times there are things in a rider that don’t really apply to your show. Take out the things that don’t apply to your show. Also, take out the things you simply can’t provide for legitimate reasons – liquor etc. American Entertainment owns it’s own state of the art sound, lights backline etc. We won’t let anyone put something over on us. I always negotiate with the production companies and save the venue thousands of dollars. Most promoters don’t understand riders, so remember, it is always important to study the rider very carefully. If you overlook one little thing it can cause problems. For example, ground transportation is very important. A group comes into the airport looking forward to putting on a great show and no one is there to pick them up. Already they are discouraged and they may have a bad taste for the job.

6. How long a show do we need? How much time will an artist perform?

First, realize that the length of time an act performs will have little or no bearing on the price they charge. It takes the same amount of effort for an artist to do a 20-minute show, as it does for an hour or more. Many acts are reluctant to agree to a short show because it’s harder to score with the audience. However, too long a show can sometimes get a little boring. Many times I can have the artists do two shows for two different audiences. Sometimes they may hesitate but again with my personal relationship with the groups, they hardly ever say no. Use your best judgment and advice of your agent as to the show length.

7. Can we get the artist to tailor his or her show for the event?

I always try to get the artist as much information about the venue they are playing as possible. It helps them to relate better to the audience and also makes the buyer happier with the end result. On a tour I did with Leanne Rimes, I gave her the name of the tribal chairman at the Indian casino where she played, and she dedicated a song to him. He loved it. The information I give to the acts will be used in a humorous or effective way in the program. You need to get precise information to the artists well ahead of the engagement and in a form easily absorbed by the performer. Things that will be funny are particularly of value. Not every artist will want to do this, but most will do something that is pertinent to the immediate situation.

8. What things can we do to make the show go smoothly?

It is such a fine line between a good and a bad experience, and for the act that you purchased, that first impression is critically important. You want to be sure that the artists and his representative (agent, road manager etc) perceive you and the others working on the show as professional and well organized. They want to know that you have carefully gone over the rider and, if anything, provided even more than it asks for. They don’t want last minute surprises or unreasonable delays in starting the show. They want a backstage under control with clear understandings about whom in the organization the artist needs to meet, when and where this will happen. Gain lots of points by learning as much as possible about the artist’s personal likes and dislikes as well as their background and interests. Sometimes a small gift is really appreciated, or flowers for a female act.

9. What’s the best way to protect us from misunderstandings with the artist, and his representatives and the agency?

When something goes wrong, when some item in the rider is missing like the proper microphone, for example, the buyer will be the first to be blamed. Even if the fault lies with someone in the artists organization, the finger will be pointed at the buyer. Thus, you want to keep thorough notes on everything discussed (or even record calls,) and write or e-mail confirmation of these things to the person who will be on the scene with the act, with copies for everyone else involved. Have your own copies with you on the night of the show. You may need them. I try to run all my shows with precision and accuracy.

10. How can we learn from this show to improve things for future shows?

The best thing you can do for yourself and those in your department or organization who may be putting together shows in the future is to keep a record of everything that happens from the time you initiate the process until well after the show is over. Leave those breadcrumbs along the route so you can follow them again. Keep notes on how the act did, how those who booked him/her dealt with you and the others working on the show and be sure to completely document any mistakes you made that should be avoided in the future.

So that’s it. 10 questions you need to have the answers to in order to stage a successful show.
Most importantly use your own good judgment and don’t be afraid to ask more experienced people for advice. Good luck

Since 1965, The American Entertainment Booking Agency founded by Don Podolor with American Recording operated by Don’s brother Ritchie were responsible for aiding in the careers of The Beach Boys, Three Dog Night, Steppenwolf, The GoGo’s, The Bangles and many more. American Recording was the first record producer to receive a platinum record for Joy to the World by Three Dog Night.

In 40 years, we have booked thousands of artists and have established long term working relationships with the biggest names in the entertainment industry.

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